Energy Assistant

Support Services · DERBY, Connecticut
Department Support Services
Employment Type Full-Time
Minimum Experience Mid-level
Compensation 14.89-15.35

TEAM, Inc., a non-profit social service agency serving in 12 communities including the Valley (Ansonia, Derby, Oxford, Seymour, & Shelton), Milford, Waterbury, and Naugatuck has the following opportunity:

 

ENERGY ASSISTANTS: Derby ( Full-Time 35 hours per week until September 30,2022)

 

Position available to provide intake, assessment and case management for individuals and families.  Duties will include:  1. Assist with the operation of the energy program in accordance with all applicable DSS regulations, laws, statutes, directives and grant requirements, plans and goals. 2. Assist with the client intake process by collecting appropriate information, including income records and enter into database. 3. Assist with the determination of client eligibility for the program as well as award amount based on established criteria and notifying clients of the outcome. 4. Assist with the authorization, processing and bundling of vendor and client bills including providing the Fiscal office with a master vendor payment list and reconciling all payment with fiscal office. 5. Provide outreach to homebound clients. 6. Assist w/ client and vendor inquiries regarding the program. 7. Assist w/ troubleshooting crisis situations including utility shut-offs.  Act as liaison between clients and utility companies. 8. Perform Assurance 16 activities including MPP, low budget worksheets and vendor mediation. 9. Assist with other general office duties including but not limited to filing, faxes, handling telephone calls.

 

 

Candidates must possess a high school diploma or equivalent with 3+ years experience working in Energy Assistance, working with the public, experience in Human Services a plus.  Other requirements include strong computer skills, customer service skills, detail oriented.

 

To apply, please visit:  https://teaminc.bamboohr.com/jobs/  or send a resume to:  TEAM, Inc., Attn.: HR Dept., 30 Elizabeth St., Derby, CT  06418.


TEAM Inc is an Equal Opportunity Employer.

 

Internal applicants must apply in writing to the Human Resources Department within 7 days.

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  • Location
    DERBY, Connecticut
  • Department
    Support Services
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level
  • Compensation
    14.89-15.35